Friday the 13th: The Game - Gamers vs. Servers
Friday the 13th: The Game brought with it an incredible amount of excitement and it was clear that the indie developers, Illfonic and Publisher Gun Media were not prepared for this level of interest. Right out of the gate people were lining up in matchmaking, waiting to get their chance to play but the servers were just not up for the challenge. Extremely long wait times which sometimes lasted in the area of 10 minutes, were agonizing. Some individuals were even experiencing an error when trying to log into the game, “Database login failure” and couldn’t play at all.
Illfonic quickly followed the release with a statement, "Few of us have slept since Thursday, but I wanted to take a moment to inform all of you as to what's going on with everything," writes IllFonic. "We're having global issues, on all platforms (PC/XB1/PS4)." (http://bit.ly/2qz46Bf) They're also releasing a patch, trying to assure the public there will be more to come.
Please, Not Again!
Game breaking issues like this leave a bad taste in a consumer's mouth. A friend of Gigamax was among the unlucky few that had no access to the game after purchasing it on Friday. This lasted up until Monday when he finally had to opportunity to play. He was even considering reaching out for a refund but the thing was, the game was crafted so well he sincerely wanted to play.
This asymmetrical multiplayer horror game brings an experience that is rare to come by in the modern gaming world. Be sure to check back for a deeper look into Friday the 13th: The Game when the full review is released, but the fact that the developers were able to deliver such a fantastic experience that people put up with 10 minute wait times or an entire weekend to actually play shows at least how interesting the game actually is.
Hindsight Is 20-20
It’s hard to imagine having no contingency plans in place for higher than expected game sales and actives players. If there was ever a case where a fantastic game outshines a rocky launch, this may be it. Even with the overwhelming cries from the public, Illfonic was committed to solving the problem and fixing the servers. It shows a lot about a company willing to stand behind their product, but still seems strange that they didn’t take steps to avoid this severely damaging problem.
A large scale, open Beta or Pre-Order seems as though it could have been the right choice to gauge interest. Having nearly no information about the game or release date before it became available on all platforms, it was impossible to tell just how interested the community actually was in Friday the 13th: The Game. With all the backlash the ‘pre-order phenomena’ receives, it seems as though this or a Beta could have been used to avoid this unfortunate situation.
Chaos and Angry Gamers
With an absolutely chaotic launch, Friday the 13th: The Game will be a release to remember. The ones that had the chance to play opening week, for the most part thoroughly enjoyed the game and its originality. Those that were locked out were aching to play and cursing the developers that didn’t anticipate the high level of interest in the title.
Even with the rocky start, the developer delivered a fun, exciting and incredibly unique game to the market. They were quick to act with public statements about the server issues and took full responsibility. It’ll be exciting to see how what will happen with this game as time goes on, however if it doesn’t receive consistent upkeep and regular improvements, this troubled start will be used against them in the future.
More details released by Illfonic: http://bit.ly/2qy1NT2
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